Welcome to the Smoky Mountain Relic Room, LLC ("SMRR") Privacy Policy. We are committed to safeguarding the privacy of our customers and users of our website, and we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

By using the Smoky Mountain Relic Room website (the "Website") or providing us with your personal information, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

Information We Collect

1. Personal Information: When you visit our Website or make a purchase, we may collect certain personal information such as your name, email address, postal address, phone number, and payment information. This information is collected when you voluntarily provide it to us.

2. Cookies and Tracking: We use cookies and similar tracking technologies to enhance your online experience. Cookies are small text files that are stored on your device when you visit our Website. These cookies are used to collect information about how you interact with our Website, including which pages you visit and how long you stay on our site. This data helps us improve our website's functionality and user experience. Rest assured, we do not use cookies to collect any personally identifiable information.

How We Use Your Information

1. Improving Website Experience: We use the information collected through cookies to understand how our visitors use our Website. This information allows us to make data-driven decisions to improve the functionality and usability of our site. It helps us provide you with a more seamless and enjoyable experience.

2. Order Processing: When you make a purchase on our Website, we use your personal information to process and fulfill your orders. This includes verifying your payment information, shipping your order, and providing customer support.

3. Communication: We may use your email address to send you important updates related to your orders, newsletters, promotional materials, and other communications that may be of interest to you. You can opt-out of receiving marketing communications at any time by following the instructions provided in the emails or contacting us directly.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We are committed to keeping your information confidential, and it will only be disclosed in the following circumstances:

1. Service Providers: We may share your personal information with trusted service providers who assist us in operating our Website, processing orders, and delivering services to you. These service providers are contractually obligated to keep your information confidential and can only use it for the purposes for which we have engaged them.

2. Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

3. Protection of Rights: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of SMRR, our customers, or others.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security practices and technologies to safeguard your data. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have the following rights with respect to your personal information:

1. Access and Correction: You can access and update your personal information by logging into your account on our Website.

2. Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Smoky Mountain Relic Room, LLC 

2320 Winfield Dunn PKWY, Sevierville, TN 37876

(865)-453-5871

relicroom@smkw.com

We are committed to addressing your inquiries and concerns promptly and responsibly.

Thank you for choosing Smoky Mountain Relic Room. Your privacy is important to us, and we appreciate your trust in us.